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What We Do.

Savant Playback ships globally and utilizes carrier calculated rates at checkout.

Email: info@savantplayback.com for inquiries on expedited shipping

Shipping Policy

Savant Playback offers a Lifetime Guarantee to the original purchaser that the product is free of defects in materials and workmanship under normal use and maintenance. The warranty applies only to the original purchaser. If the unit fails it will be repaired, or replaced, at Savant Playback's discretion after a review of the damage, at no charge, when returned prepaid to the Savant Playback Technical Service Team with proof of purchase – Labor is not covered under this warranty.

Savant Playback reserves the right to change the method by which Savant Playback may provide warranty service, and any of Savant Playback's Product’s eligibility to receive a particular method of service. The original purchaser will be responsible for all shipping and handling charges. Savant Playback may repair or replace Savant Playback Products and parts with comparable Savant Playback Products and parts that comply with our standards.

This warranty does not apply to damage caused by improper use, accident, abuse, improper voltage service, fire, flood, lightning, acts of God, or if the product was altered or repaired by anyone other than the Savant Playback Technical Service Team. This warranty covers Savant Playback Product's only and should be noted that third party manufacturer's warranty may vary from our own.

This warranty if non transferrable from the original purchaser and proof of purchase must be proven for the warranty to be active.

Lead times on products will be listed in the product description if they are not in stock ready to ship.

14 day return policy. Items must be returned with original packaging.

See our Return Policy here

Checkout our Privay Policy and how we use data on our store here.

See our Privacy Policy

Savant Playback offers advanced after purchase Technical Support by certified staff members. If you would like to schedule a Technical Support call or remote login please email Info@savantplayback.com and one of our team members will contact you shortly.